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Power Dialer

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Global Connect allows you to understand the proper time to call your global customers. Each individual can choose to have calls forwarded to several phones, to live on hand even on-the-pass. The Call Transfer characteristic lets in you to redirect a related name out of your cellphone range to a set member.

Least-Occupied Routing

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On Hold Music from is a fantastic manner of holding your callers glad and engaged at the same time as on maintain or upload your non-public custom song.

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You’ve set up IVR your call centre and need to recognise the brilliant manner use it? Here are 7 routing techniques that could decide how callers interact at the facet of your enterprise corporation so you can maximize standard overall performance and effects.


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