Give your employees the ability to manage all your business communications quickly and effectively through their computer or smartphone. Similarly, Remote, mobile and home-based workers can receive and place calls from any location with Internet access. All demands placed through Softphone will display your business Caller ID Start making calls now. Allow your agents to view and manage all your customer communications.Virtual Mobile Phone Number provide improved customer service. By instantly accessing a history of your all calls and texts from your customers. Your agents can listen to voice mail, call recordings and view customer’s communication history. Are you travelling abroad? Avoid roaming charges when travelling internationally by using Softphone in combination with WIFI hotspots. All calls are placed using the Internet and charged. Our intelligent phone number validator makes dialling international numbers easy. 602 area code
You and your employees no longer need to wait at your desks for important business calls. Your incoming voice calls can be forward to any phone, smartphone or desktop computer with Internet access. Need to add new call destinations? With a few clicks, you can instantly change where calls are forwarded.
NEVER MISS CALLS FROM YOUR CUSTOMERS
Ensure that your calls are answered as quickly as possible. If no one is available to answer, calls can be routed to voice mail, a voice menu (IVR) or forwarded to another destination such as a call centre. Web Button allows you to engage with your customers using their preferred method of communication. Similarly, Virtual Mobile Phone Number Customize your Web Button to connect your customers to the right people using chat and voice conversations. Your customers can reach you anytime by clicking on a Web Button link on your website, online advertisement, email signature or online document.
TURN CLICKS INTO CUSTOMERS
Web Button allows you to engage with your customers using their preferred method of communication. Customize your Web Button to connect your customers to the right people using chat and voice conversations. Your customers can reach you anytime by clicking on a Web Button link on your website, online advertisement, email signature or online document. Offer you, customers, better customer service while they are on your website. When using your Softphone, chats and calls from your Web Button can display important information including:
Visitor’s name, email and phone number
The web page the caller was viewing. The visitor’s web browser and operating system. Custom information such as customer identification or status. Our easy to use tools allow you to add a Web Button by pasting a few lines of code into your website. Configure your Web Button to automatically ask visitors to enter their name, email and phone number so that your agents know who is calling and how they can be reached. Additionally, you can pass along custom information that your agents can use. For example, you can add a Web Button on your shopping cart page and pass the list of items a customer is purchasing along with the total balance. Your agents will see this information before answering the call.