CC routes for A to Z wholesale and CC traffic
Get premium quality routes at the best rates in the market. Enjoy carrier-grade connectivity with our VoIP solutions. Benefit from our Predictive Dialer software for improved agent productivity. Get access to a wide range of routing options, including CLI, Open RTP, and Closed RTP routes.
Achieve effective contact rates and better customer service & make your call center operations more efficient and profitable. Eliminate the need for live agents to make calls & enjoy increased profits with our low per-minute rates. We are committed to providing our customers with the best possible customer service and support.
Our CC Routes for A to Z and Wholesale termination services offer high-quality, stable voice termination with competitive rates. We provide our customers with various termination options so they can select the best service for their needs. In addition, we have a dedicated team available 24/7 to assist our customers with any issues or questions they may have.
Lower your ACD penalties and increase the number of simultaneous calls with our Predictive dialer service. Connect with Mobile Operators around the world to reduce your demand for PRIs. Achieve a 99% accuracy rate on all outbound calls & benefit from our 24/7 support services.
Increased productivity and efficiency resulted from decreased low-quality call penalties and constraints on the number of calls made. Easier call management for larger volumes with simultaneous routing over a VoIP switch to Mobile Operators. Reduce the dependency on PRIs (Primary Rate Interface), less expensive monthly rates with increased quality.
Keep more of your profits with CC Routes for A to Z and Wholesale termination. Benefit from our low wholesale rates on a-z termination. Utilize our virtual city routing for the highest call quality and profits. So get started today with CC Routes for A to Z and Wholesale VoIP termination.
You can have multiple wholesale a-z termination providers, which gives you flexibility in routes, nature, characteristics, and cost. Low rates when the call ends in the lowest-cost area. Pay for what you use, and there are no hidden fees.
Call Center Routes
Get a call routing system specifically tailored to your needs. Maximize your call volume and get more out of your phone system. Improve customer service with comprehensive contact center solutions. Scale your business up or down as needed without sacrificing quality or performance.
You get to keep your customers and have more control over customer service. You can train your workers in the specific methods and terminology you want them to use when talking to customers. It is cheaper than hiring an external call center, and you can customize it to meet your needs.
You can reduce your call center costs by routing calls through the correct channels and eliminating the need for an ACD or line hunting. In addition, routes can be easily changed and adjusted without affecting your entire system. This makes administration a breeze.
Virtual Call Center Routes
Combine your office with remote and outsourced locations into one virtual call center. Operate seamlessly while expanding your talent pool to include workers outside your geography. Reduce overtime prices and decrease overhead costs. Benefit from a flexible architecture that meets the specific needs of your business
You’re able to use a virtual call center with little setup time. There’s no need for additional hardware or software. You can manage your calls from anywhere in the world
You’ll have access to a wide variety of features and tools.
Virtual Call Center Solutions
Achieve Business Continuity with our virtual call center solutions. Cost-Effectively Handle Multiple, Geographically Separated Agents. Support Companies to Achieve Business Continuity, Including Consumer Service Resilience During the Event From a Network Outage, Natural Disaster, or Some Other Unforeseen Event. Enhance Customer Service Experience and Satisfaction.
Increased productivity and morale as a result of working from home. With reduced overhead costs, virtual call centers do not require the same physical space or equipment as traditional call centers. A more significant potential pool of applicants, as potential employees only need access to a computer and the internet to work for a virtual call center. Greater flexibility for workers, who can choose their hours and work from anywhere they please.
Advantages of a sound call routing system
By distributing calls evenly, customers will always be able to reach an agent, which results in a better customer service experience. This also decreases customers’ time on hold or waiting for their turn.
Queuing systems can also help manage agents’ workloads and keep them busy throughout the day. As a result, customers are serviced faster and more efficiently. – ACDs use fewer phone lines than auto-dialers, meaning you can save on having extra lines installed in your office.
Save money on your phone service & get more features for less money. Communicate with people in other countries at a fraction of the cost & keep your same phone number when you switch to VoIP.
HD Voice Technology for crystal clear calls & it works over your existing internet connection. There is no need for expensive hardware or equipment. It is scalable to meet the needs of any business size. Crystal clear voice quality on every call, no matter where your caller is.
Save money on your phone bill each month & keep your same phone number and extension. No hardware or software is required, just an internet connection. Access your VoIP phone from anywhere in the world.
Meaning of a virtual number
A low-cost option for businesses that want to appear local & can be used for call forwarding, telemarketing, or faxing. It helps you to keep your personal number private Easily port your current number to a virtual number and keep your contacts.