Ace Peak Cloud CX

Select a Multitasking Cloud Contact Center Solution

Ace Peak Cloud ™️ is a Cloud Contact Center Solution that provides superior customer experiences through social media platforms.

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Generate a new world of efficiency & empathy

We all want to feel like we are being heard when we reach out to a customer service representative. This is how we can bring a change in the way how everything is functioning. Also, it does matter how you perceive this as an effective tool. 

Efficiently manage customer interactions across all channels, including voice, chat, email, social media, and SMS/text. Engage customers with automated workflows that provide a personalised experience in real-time. Let your team work more intelligently with the power of artificial intelligence (AI) and cognitive computing.

Have the best results with Ace Peak Cloud CX


average response rates

85 %

first-call resolution


boost in agent productivity

Provide Quicker, better & superior personalized experience

Intuitive design for better experience

Intuitive design is the key to effortless experiences. Its easy-to-use tools allow users to customize customer conversations to create more meaningful interactions. 

Merged CX plus WEM, enhanced with AI

Intuitive design is the key to effortless user experiences. Ace Peak provides an intuitive interface that allows users to get up and running with minimal effort quickly. The platform’s intuitive design helps users by giving easy-to-understand instructions and visual cues, allowing them to navigate the system without having to learn complicated commands or navigate through menus. 

Assembleable and future-proof platform

Our composable platform provides the flexibility and scalability needed for businesses of any size or industry. With it, you can easily integrate third-party services, customize existing solutions with your code, or create entirely new applications from scratch. And with our cloud-first approach, you can rest assured that your business will remain agile and competitive in today’s ever-changing tech landscape.

Use CCAAS Solution for the long term

The use of CCAAS solutions is becoming increasingly popular among businesses, it is gaining immense popularity worldwide and has increased its demand in growing companies.

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Get everything under one roof

The customer experience is a symphony of different components that must be harmonized to create an ideal customer experience. Ace peak Cloud CX provides all the tools you need, all in one place, to help you compose this symphony.

Customer self-service

Digital channels

Voice services

Inbound routing

Outbound campaigns

Workforce engagement

Unified communications

Reporting and analytics

Integrations and apps

Acepeak Cloud CX by the numbers

A Leader

A leader is positioned highest in the Ability to Execute all the activities of an organization

4000 +

For over a decade, we have provided trusted solutions to over 3,700 organizations in over 100 countries.

99.99 %

99.99% is the latest and most reliable customer experience solution.

500 +

2022 is a landmark year for software development, with more than 500 new features expected to be deployed.


400's wide range of integrations makes it easy to integrate with existing systems.

10 M

Ten million conversations are hosted daily.

Computerize your contact center with a composable CX platform

Customer experience is the cornerstone of any successful business, and contact centers are no different. To ensure that your customers get the best possible experience, you need to ensure that your contact center is up-to-date with modern technologies. 


Ace peak Cloud CX is revolutionizing the contact center industry by providing organizations of all sizes with an innovative, composable CX platform. This platform is designed to help organizations modernize their contact centers and deliver better customer experiences. With Ace peak Cloud CX, companies can quickly build customized solutions tailored to their specific needs and requirements.

Safer & Adaptable


Ace Peak Cloud stands out when choosing a secure, trustworthy cloud-based contact center solution. It provides businesses with the necessary tools to keep their data and customer information safe and secure. In addition, the answer is adaptable; it can be tailored to meet your organization’s unique needs.

Different reasons to use Ace Peak Cloud CX

At Ace Peak Cloud CX, we strive to provide a learning experience that is both safe and adaptable. Our cloud platform provides us with the tools needed to ensure that each student has a secure, personalized learning environment.

Ace peak Cloud CX is a robust and reliable customer experience (CX) platform that provides businesses with the tools to deliver exceptional service.  You can ensure a safe and adaptable customer experience with Ace Peak Cloud CX. It offers advanced security, scalability, and flexibility to ensure your customers get the best possible service.

Ace Peak is committed to providing customers with the most secure and adaptable customer experience solutions available. With 11,000 customers in over 100 countries worldwide, Ace Peak has the expertise and resources to ensure their customers are always safe and secure.

Discover all that you can with Ace peak cx

Ace Peak Cloud CX is the perfect solution for you. It is an all-in-one customer experience platform that provides an enhanced customer experience. With Ace Peak Cloud CX, you can easily manage your customers’ interactions with your brand seamlessly and seamlessly.

Ace Peak CX is the perfect solution for you. It is an all-in-one customer experience platform that provides an enhanced customer experience. With Ace Peak CX, you can easily manage your customer’s interactions with your brand seamlessly and seamlessly.You can quickly respond to customers’ queries, track their conversations, and even automate specific processes like order fulfillment.