SMS shortcode

Communicate with your customer using SMS Shortcode and reach thousands with a single text message. It can be helpful for businesses to send time-sensitive information, promotions, or alerts to their customer base.

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What does the SMS short code mean?

SMS Short code is an phone number of five or six digits and it is used to send and receive SMS messages. Businesses use SMS short codes for customer interactions via text message such as promotions, surveys, or customer service. These codes are rented from a provider and supported by major US and Canadian wireless carriers. These shortcodes are rented from a common shortcode provider and are widely supported by all major US and Canadian wireless carriers.

Type of SMS shortcode

There are two main types of SMS short codes one is a random short code, and another one is a vanity shortcode:

Random shortcodes are usually five or six digits long and are used for sending and receiving text messages. They are generally less expensive than short vanity codes and are used by organizations that don’t require easy-to-remember codes.

On the other hand, Vanity short codes are chosen by organizations for easy recall, personal or business meaning and are often a word or phrase. They are costlier than randomly assigned short codes but are more effective for branding and marketing. They are also used for high-profile campaigns and often by large organizations and brands.

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Features of SMS shortcode

Here are some features of SMS short codes:

High-volume messaging

Shortcodes can handle high volumes of text messages, making them suitable for mass messaging campaigns.

Automated response

Organizations can configure automated responses to incoming text messages.


Organizations can provide customers with the ability to opt in or opt out of receiving text messages.

Tracking and analytics

SMS short-code service providers can provide tracking and analytics to organizations, allowing them to measure the success of their campaigns.

CRM integration

SMS short codes can be integrated with CRM systems to streamline customer communication and support.


Organizations can ensure compliance with industry regulations by using SMS short code service providers that provide features such as opt-in/opt-out functionality.

Working of SMS Shortcode Service

SMS short codes allow customers to send text messages to a specific phone number, a short code, rather than a traditional 10-digit phone number. These shortcodes are usually five or six digits long and are used for sending and receiving text messages.When a customer sends a text message to a short code, it is routed through the mobile carrier’s SMS gateway to the organization or business that owns the shortcode. The organization or business can then use an SMS short code service provider to process and respond to the text message. The response can be an automated message, such as a confirmation of a purchase or a survey response, or a message from a customer service representative.

The SMS short code service provider can also provide features such as message tracking, analytics, and opt-out capabilities to the organization or business. This allows them to track the success of their campaigns and ensure compliance with industry regulations.


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Why choose Acepeak for SMS short code?

Acepeak is a reputable provider of SMS short-code services. They offer a wide range of features and tools to help businesses effectively communicate with customers via text message. They provide an easy-to-use interface to create and manage campaigns and detailed analytics to track the performance of campaigns. Additionally, Acepeak has a dedicated customer support team available to assist with any questions or issues that may arise.

One of the main advantages of choosing Acepeak for SMS short code is their competitive pricing. They offer flexible pricing plans to meet the needs of businesses of all sizes, and their pricing is transparent and easy to understand. This allows businesses to budget effectively for SMS marketing campaigns and get the most out of their investment. Furthermore, they are equipped with robust security features to keep your data safe and secure.